The following illustration shows a basic wall installation for retractable awnings. Ceiling and rafter installation are done in the same order and using the same technique. By awnings over 15 feet wide and by brick walls you will have to add one or more additional brackets (supplied with awning). The additional brackets are spaced equally. DO NOT CUT the safety straps (which hold the arms together for transportation) until the awning is mounted, secured and ready to be deployed. The arms are under a lot of tension!

Second warning! Whenever you work on a retractable awning, be aware that the arms are under a lot of tension and therefore need to be secured everytime you disconnect the gearbox or the motor! To be on the safe side, always tie the arms and the fabric tube together when transporting or moving the awning around.
TIPS:

1. While unpacking the awning, cut plastic cover only around the approx. locations of the brackets. This will keep the awning clean throughout the installation.

2. On walls with foam insulation, you need to cut spacers (solid wood or plywood) the size of the brackets, cut out the foam and mount the brackets with spacers directly to the studs. It is important that the brackets are bolted to a solid backing: Installation on 1/2" siding will not be strong enough!

3. After the brackets are in place, tie a rope around each end of the awning and find a place above the bracket level where you can secure the ropes. These awnings are heavy and expensive, therefore make sure that your awning is always secured while lifting it into the brackets. If you drop the awning you may get hurt and most likely damage it. Our installers always use ropes to secure themselves and the awning!

4. To change the inclination (angle of drop) make sure to have another person lift the arms in order to take the weight of the mechanisms. Our NEW! arm brackets allow you to change the inclination by simply turning the turn buckle.See drawing at bottom of page.

5. If you ordered an awning with motor and mechanical override: Before you connect the power, let the awning out two feet with the hand crank. Then check if the motor is wired correctly, e.g. the awning turns in the desired direction. To set the limit switch on the motor, follow the directions in the motor manual.

Our awnings are completely assembled and ready to install. We also provide you with an installation manual which covers every aspect of a correct and lasting installation. And for unforeseen questions, we are available per fax, telephone or e-mail anytime you need an answer.

We are working on a video which will make the whole process of installing awnings a lot easier.

 

Motor wiring and limit switch setting

5. LIMIT SWITCH SETTING

• SOMFY strongly recommends using a Tester Cable (T.C.) Cat. No. 6020086 to set the motor limits, and to ensure the system is operating correctly before the final electrical connection is made. Refer to Step 6 "Trouble Sooting Guide" for any problems encountered.
Two positions have to be set" the UP & DOWN positions, this is where the rolling shutter or awning will stop automatically.

1. Ensure the tester cable switch is in the center "OFF" position, and connect T.C. to motor leads by matching color codes.
2. Remove the protective cap covering the limit setting buttons on motor head, and replace when finished.
3. Depress fully both limit switch push buttons. They will automatically lock in the down position. Operate the T.C. switch and check that the system operates correctly. Identify the UP limit switch push button(refer to figure used for step 1). Press the T.C. switch in the UP direction until the required position is reached. Set the switch to the center "OFF" position.
4. Unlock the UP limit switch push button by depressing and releasing it.
5. Repeat the above operation to set the lower limit. Check with the switch that the motor stops at the up & down positions just set.
6. Always remember to affix the protective cap over the limit switch buttons.

NOTE: Tubular motors are not continuously rated. They have a built-in thermal overload device which limits their operation to approximately 5 minutes.

6. WIRING/INSTALLATION RECOMMENDATIONS

• All wiring must conform to NEC (National Electrical Code) and local codes.

• Do not wire two or more motors to one SPDT (single pole double throw switch-NO PARALLEL WIRING).

• Do not use light switches.

• Do not wire two or more switches to one motor, without using SOMFY's Multi-Switch Command (Cat. No. 6300427).

NOTE: SOMFY motors conform to IP44 requirements and as such must be protected against direct weather elements such as rain, sleet,..etc.
SOMFY reserves the right to void the motor warranty if the wiring recommendations are not followed.

**The motor cable should not act as a direct conduit for the water to enter the head of the motor (form drip loops).

* Reverse the Brown and Red wire if the UP and DOWN movement does not correspond to the UP and DOWN movement of the switch.

7. TROUBLESHOOTING GUIDE

SYSTEMS DOES NOT RESPOND

• Is the power supply switched on? - check any fuses in the system.

• Is control switch wired correctly? Refer to instructions.

• Are limit switches set properly? Review limit switch settings.

• The thermal protective device may have shut the motor off.
Wait for cool down.

• Check the wiring between the motor & the switch.

• Disconnect the switch & test the motor with a tester cable.

THE SYSTEM IS NOT STOPPING

• Is the limit switch crown wheel being driven by the tube (has the tube profile been properly notched)?

• Is the motor drive wheel securely fastened to the tube?

NOTE: if the motor is tested outside the tube, the crown wheel has to be manually turned in order to stop the rotation of the output shaft.

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